What Personal Information Do We Collect?
Our privacy policies and procedures only apply to personal information about identifiable individuals. They do not apply to business information. Personal information does not include the name, title, business address or telephone number of an employee of an organization.
When using the website, you may be asked to provide, or you may choose to provide us with or upload, certain personally identifiable information about yourself (“Personal Information”), including but not limited to, your name, email address, physical address and telephone number.
We may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type and other data, and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”).
How Do We Collect Your Personal Information?
Generally, we collect your Personal Information from you directly when you interact with us about a product or service. We may occasionally collect your Personal Information from persons whom you have requested to provide us with information or as otherwise permitted by law.
How Do We Use Your Personal Information?
Generally, we use your Personal Information in order to foster a positive customer experience, to administer customer accounts, to establish and manage customer relationships and other commercial relationships, to manage customer communications, to evaluate customer satisfaction and to deliver the products and services we offer either alone or in conjunction with third parties.
We may also use your Personal Information we gather to inform you of other products or services available from Geomedia or its affiliated companies or to contact you about your opinion of current products and services or potential new products and services that may be offered.
Disclosure of Your Personal Information
Some of our services are offered in conjunction with affiliated third parties. We may disclose your information to third party service providers as necessary for them to provide service on our behalf. Some service providers may be located outside of Canada where Personal Information may be subject to the laws of those jurisdictions. Unless disclosed otherwise at the time of collection, we do not share any Personal Information you submit through our website with any unaffiliated third party, unless it is necessary to respond to your inquiry, or to comply with applicable law.
We may disclose your Personal Information to a potential purchaser in connection with the sale of some or all of the business of Geomedia.
We may also share Aggregate Information about visitors to our website with our clients, partners and other third parties so that we may understand the kind of visitors using the website and how those visitors use the website.
Security of Your Personal Information
We have reasonable policies and procedures in place to protect your personal information from loss, unauthorized access, modification or disclosure. In addition, we operate out of secure premises and have implemented technological safeguards to prevent unauthorized computer access. We employ safeguards appropriate to the sensitivity of your Personal Information, however, we cannot guarantee that any Personal Information provided will be free from unauthorized access by third parties, such as hackers, who seek to overcome these security measures and your continued use of this website and the provision of any Personal Information to us constitutes your acknowledgement and assumption of this risk.
Access to Your Personal Information
You may ask for access to review, update or correct any information that we hold about you or determine how we collected the information, how we are using it, and to whom we have disclosed it. Your request for access must be in writing, and should be sent to our Privacy Officer. In certain circumstances we may be unable to provide access to some or all of the information that we hold about you. If we are unable or not permitted by law to provide you with access, we will provide you with an explanation.
Privacy and Our Website
Third Parties – We may monitor traffic patterns, website usage and other related information on our website in order to optimize our web service. We may provide Aggregate Information to third parties on an anonymized basis that does not include Personal Information.
E-Mail Communications – We may send e-mail communications to subscribers or other individuals in our contact database. Each e-mail includes an opt-out feature and instructions on how to un-subscribe if you do not wish to receive future e-mails for these purposes.
Other Websites & Links – We may offer links to websites that are not operated or maintained by us. We are not responsible for the policies and practices of other companies. If you visit one of these linked websites, you should review their privacy and other policies.
If you apply to Geomedia for employment, we may consider your Personal Information as part of our decision making process. We retain information from candidates after a decision has been made. If you do not wish for us to retain this information please make a written request to our Privacy Officer.
Questions or Concerns
If you have any questions or concerns please contact our Privacy Officer at the address set out below. We consider all privacy concerns seriously. We will investigate any concern and seek to resolve it within a reasonable time.
20 Duncan Street, Suite 300